`;
Banking and fintech monitoring
Monitoring built around the transaction, for banks, mobile money operators and payment service providers.
What this covers
Banking and fintech applications fail in ways generic monitoring does not see. A transfer can time out at the gateway, a balance enquiry can return a stale value, an STK push can never reach the handset, and every server involved will still report itself healthy.
We monitor the transaction itself: a scripted customer journey, run continuously against production, measured for success and for duration. When the success rate drops, you know before your call centre does.
Apogee is aimed squarely at this market. The channels it was built to test are the ones mobile financial services actually run on, which is why it reaches further into a Kenyan payments stack than a general-purpose monitoring tool does.
What’s included
- Customer journey scripting for the transactions that matter to you
- Balance enquiry, transfer, payment and airtime purchase flows
- Success rate and transaction duration tracking
- Failure isolation across gateway, API and core platform layers
- Threshold alerting tied to business impact rather than server state
- Reporting for service owners as well as for operations
Platforms and channels
Need Banking and fintech monitoring?
Tell us which services matter most and which channels your customers reach them on, and our engineers will come back with a monitoring proposal.