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Mobile app experience monitoring

TecFlax > Services > Monitoring & Observability > Mobile app experience monitoring

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← Monitoring & Observability

Mobile app experience monitoring

iOS, Android and WhatsApp journeys watched from the customer side, with traffic analysis behind them.

What this covers

App store ratings are a lagging indicator. By the time customers are complaining in reviews, the problem has been live for days.

Apogee monitors iOS and Android application journeys and WhatsApp channel interactions continuously, so a broken login, a failed payment step or a screen that no longer loads is caught as it happens rather than as it is reported.

Mobile application traffic analysis sits alongside it, showing what the app is actually doing on the network rather than what it was designed to do. That distinction matters most after a release, when a change in call patterns is often the first sign of a regression.

What’s included

  • iOS and Android application journey monitoring
  • WhatsApp channel monitoring
  • Mobile application traffic analysis
  • Step-level failure identification within a journey
  • Response time measurement at each step
  • Threshold alerting on journey failure

Platforms and channels

ApogeeiOSAndroidWhatsApp
Journeys are scripted against your released application, so monitoring reflects the build your customers are running rather than a staging version of it.
Available as a fully monitored service or implemented for your own team to run, and can be covered by a 24/7/365 SLA support and maintenance agreement covering alert response, threshold tuning, script maintenance and reporting.

Need Mobile app experience monitoring?

Tell us which services matter most and which channels your customers reach them on, and our engineers will come back with a monitoring proposal.

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