Apogee digital experience monitoring
Real-time digital experience monitoring for banking and fintech applications, on the platform TecFlax partners on.
What this covers
Apogee is a real-time digital experience monitoring platform from Breakpoint, a vendor that has specialised in digital experience monitoring and test automation for enterprise since 2002. TecFlax is a Breakpoint End-to-End Monitoring and Observability Solutions Partner.
Rather than polling a server for its health, Apogee runs scripted synthetic transactions against your live service and reports whether they succeeded, how long they took, and where in the stack they failed. Transactions can be injected at several points at once, from the customer endpoint through service gateways to APIs, middleware and the core platform, so a failure is located rather than merely detected.
It handles asynchronous transactions and network-initiated push USSD, tracks success rates in real time, annotates failures automatically, and reports availability from multiple test locations. Business KPIs and operational KPIs sit on one dashboard, so the service owner and the operations team are reading the same version of events.
What’s included
- Apogee platform deployment and configuration
- Transaction script development for your customer journeys
- Injection points across endpoints, gateways, APIs and core platforms
- Real-time success rate tracking and threshold alerting
- Automatic annotation of failures
- Combined business and operational KPI dashboards
- Regional availability testing from multiple locations
- Ongoing script maintenance as your services change
Platforms and channels
Need Apogee digital experience monitoring?
Tell us which services matter most and which channels your customers reach them on, and our engineers will come back with a monitoring proposal.