Synthetic transaction monitoring
Scripted transactions run continuously against production, so problems are found by us rather than reported by your customers.
What this covers
Synthetic monitoring means performing the transaction yourself, on a schedule, and checking the answer. It is the difference between knowing a system is reachable and knowing it works.
We script the journeys that matter to your business, run them continuously against the live service, and alert on the success rate rather than on individual failures, because one failed run is noise and a falling success rate is a problem.
Scripts are maintained as your services change. A monitoring script that was accurate at go-live and never updated is worse than no monitoring at all, because it produces confident green dashboards for a journey that no longer exists.
What’s included
- Journey identification and prioritisation with your team
- Transaction script development and testing
- Continuous scheduled execution against production
- Success rate tracking rather than single-run alerting
- Automatic annotation of failures
- Script maintenance as services change
Platforms and channels
Need Synthetic transaction monitoring?
Tell us which services matter most and which channels your customers reach them on, and our engineers will come back with a monitoring proposal.